A colleague of mine recently shared a story with me about resistance to change. Dave was recalling a comment that he heard at a seminar. The speaker asked the question, “If you could inject a poison into the arm of your competition that would virtually render him useless, what would it be?” I offered him all the obvious answers, such as anthrax, botulism, and arsenic, but I was wrong. The most crippling poison, he said, is the mindset that “we have never done it that way before.” Doing business with that attitude today is a slow death. How many times […]